Privacy Policy

At eTourist Services Pvt Ltd (India), your data privacy is our top priority. This policy outlines how we manage, protect, and utilize the information you provide while using our consultancy services at www.etas.com.lk.

To facilitate your ETA application, we collect the following essential details:

• Identity Details: Full name, nationality, and date of birth as per passport.
• Passport Information: Passport number, expiry date, and digital copies.
• Contact Details: Email address and phone number for status updates.
• Payment Data: Handled securely via encrypted third-party payment gateways (we do not store full card details).
• Technical Logs: IP address and browser type for security monitoring.

We process your personal information strictly for:

• Reviewing and submitting your ETA application to the official authorities.
• Validating documentation to prevent application rejection.
• Providing real-time customer support and application tracking.
• Complying with legal and regulatory obligations.

We follow a strict "No-Sale" policy. Your data is only shared with:

• Official Government immigration systems for visa processing.
• Secure technical partners (like payment processors) necessary to complete your transaction.
• Legal authorities, only if mandated by a formal legal request.

We utilize Industry-standard SSL encryption and secure server protocols to safeguard your sensitive information from unauthorized access. While we strive for 100% security, we encourage users to ensure they are accessing our site from a secure network.

As a user, you maintain full control over your data. You may:

• Request a copy of the personal data we hold about you.
• Ask for corrections in case of errors in your information.
• Request the permanent deletion of your records after service completion.

For any data-related requests, please contact: [email protected]

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your personal browser settings.

Our site may link to external websites (like the official government portal). We are not responsible for the privacy standards of these external platforms.

eTourist Services Pvt Ltd operate as independent travel consultants. We are not affiliated with any government body. Our primary role is to provide administrative support for ETA applications.