eTourist Services Pvt Ltd
This is not a government website. We are an independent visa support service, offering professional assistance to simplify, expedite, and streamline visa applications. You may also apply directly through the official government portal without any service fees.
An ETA (Electronic Travel Authorization) is an official digital entry permit for travelers visiting Sri Lanka for short-term tourism, business, or transit. It is electronically linked to your passport, removing the need for physical visa stamps before travel.
We are a private travel consultancy. While you can apply directly on the government portal, we provide value-added services including application review, document verification, 24/7 customer support, and priority processing to minimize the risk of rejection.
No, a confirmed flight ticket is not mandatory for the ETA application. However, immigration officers may ask for proof of onward/return travel upon your arrival in Sri Lanka.
Absolutely. Our website uses industry-standard 256-bit SSL encryption. All payments are processed through PCI-DSS compliant gateways to ensure your card details are never stored and remain fully protected.
We accept all major international Credit and Debit cards, including Visa, MasterCard, and American Express.
Contact us immediately via email or our support line. If our team hasn't submitted your data to the government portal yet, we can correct it for free. If already submitted, a new application may be required by the authorities.
As per our policy, both government fees and our service charges are non-refundable once the application has been processed, regardless of the government's final decision.
Our support team is available 24/7. Reach out to us through our Contact Us page.