Comprehensive Legal Disclaimers

Non-Government Service Notice

This is not a government website. We are an independent visa support service, offering professional assistance to simplify, expedite, and streamline visa applications. You may also apply directly through the official government portal without any service fees.

1. Service Definition

Our organization provides professional administrative support for Electronic Travel Authorization (ETA) applications. Our services include application auditing, document formatting, and submission facilitation. We do not possess the authority to issue visas or ETAs. Our role is strictly limited to consultancy and administrative handling for a professional service fee.

2. Official Application Option

Travelers and applicants have the absolute right and option to apply directly through the official government portal at eta.gov.lk. By choosing our services, you acknowledge that you are opting for a paid consultancy to simplify the process and are willing to pay our service fees in addition to government charges.

3. No Guarantee of Approval

Approval or rejection of an ETA is solely at the discretion of the Sri Lankan Government. We cannot guarantee approval or processing timelines and are not responsible for any delays or rejections.

4. Accuracy of Information

While we strive for 100% accuracy, we rely on the data provided by the user. It is the applicant's responsibility to ensure all submitted details match their official passport. We are not a law firm and do not offer legal or immigration advice; our support is purely administrative in nature.

5. Fee Transparency

All fees are clearly itemized before the final transaction. Our total price is inclusive of government fees (where applicable) and our administrative charges. Once an application is submitted to the official government system, all fees become non-refundable as per our refund policy.

Last Revised: March 18, 2026